78888 believes that gambling should be an enjoyable leisure activity — nothing more. We are committed to providing every player in Bangladesh with the tools, information, and support needed to stay in control of their gaming at all times.
At 78888, responsible gaming is not a legal footnote — it is a core operational value embedded into every layer of the Platform. We recognise that for the vast majority of players across Bangladesh, from Dhaka and Chittagong to Sylhet and Khulna, gambling is a form of entertainment enjoyed safely and in moderation. However, we also acknowledge that for some individuals, gambling can develop into a behaviour that causes harm — financial, emotional, or social.
This page exists to give every 78888 player clear, practical information about the tools available to manage their gaming activity, the warning signs that may indicate a problem, and the routes to professional support if gambling stops feeling like fun and starts feeling like a burden.
78888 enforces a strict 18+ age policy without exception. No person under the age of 18 may register an account, make a deposit, or participate in any game or betting market on the Platform. Age verification is a mandatory step during the account registration process, and 78888 reserves the right to request additional documentation to confirm a player's age at any time. Accounts found to be operated by underage individuals will be suspended immediately and all deposits refunded.
Responsible gaming at 78888 is not a passive policy — it is an active, ongoing programme. Our platform tools are designed to empower players to set boundaries before problems arise, and our support team is trained to respond compassionately and effectively if a player reaches out in distress. We partner with industry-recognised responsible gaming frameworks and align our internal procedures with best practices in player protection.
Remember: Gambling is a form of entertainment, not a reliable way to make money. Never gamble with funds you cannot afford to lose. If gambling is affecting your work, relationships, mental health, or finances, please use the tools on this page or contact our support team immediately at [email protected].
Reflect honestly on the following questions. If you answer "yes" to two or more, we encourage you to use our self-management tools or speak with our support team.
Do you spend more time or money gambling than you originally intended?
Have you tried to cut back on gambling but found it difficult?
Do you gamble to escape stress, anxiety, boredom, or personal problems?
Have you borrowed money, sold possessions, or neglected bills to fund gambling?
Has gambling caused arguments with family members or affected your work or studies?
Do you feel restless, irritable, or anxious when you are not gambling?
These six principles underpin the responsible gaming framework at 78888 and directly translate into features available inside every registered account.
Every new account is subject to mandatory age verification before deposits or gameplay are permitted. 78888 uses identity document checks to confirm that all players are aged 18 or above. There are no exceptions.
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately when reduced. Requests to increase a limit are subject to a mandatory 24-hour cooling period before taking effect.
Set a maximum session duration after which the Platform will automatically log you out. This tool helps prevent extended unplanned play sessions and encourages regular breaks from gambling activity.
Take a short break from gambling without fully closing your account. Cooling-off periods of 24 hours, 7 days, or 30 days are available. During a cooling-off period, your account is suspended for all deposits and gameplay.
If you need a longer break, self-exclusion allows you to close your account for a defined period of 3 months, 6 months, 1 year, or permanently. During self-exclusion, 78888 will make reasonable efforts to block all promotional communications.
Our customer support team is available around the clock via live chat (inside your dashboard) and email. Support agents are trained in responsible gaming protocols and will treat all related enquiries with empathy and confidentiality.
Every tool described below is accessible directly inside your 78888 account dashboard. No support ticket is required to activate a limit or cooling-off period — you are in control at all times.
Set the maximum amount you are willing to deposit into your 78888 account over a given time period. Available intervals:
Limit the total amount of time you spend on the Platform in a single session. When your set duration expires:
A cooling-off period suspends your account temporarily without permanent closure. During the period:
Self-exclusion is a stronger measure for players who need a sustained break from gambling. Key details:
View a full history of your gaming and financial activity on the Platform. Your activity statement includes:
Reality check notifications remind you how long you have been playing and how much you have wagered in the current session. Configure these reminders to appear:
Problem gambling does not develop overnight. It typically progresses gradually, with the warning signs becoming clearer over time. Being able to recognise these signs — in yourself or in someone close to you — is the first step towards addressing the issue.
If you recognise several of the following patterns in your own behaviour, please contact the 78888 support team immediately or activate a cooling-off period or self-exclusion from your account dashboard. You do not need to be in crisis to ask for help.
If you believe gambling has become a problem, taking action sooner rather than later makes a meaningful difference. The following steps are available to you immediately.
Log into your 78888 account dashboard and navigate to the Responsible Gaming section. Activate a cooling-off period for a short break, or initiate self-exclusion for a longer suspension. This takes effect within 24 hours.
Reach out to our 24/7 support team via live chat inside your dashboard or by email at [email protected]. State that you wish to discuss a responsible gaming concern. Our agents are trained to handle these conversations with full confidentiality.
Sharing your concern with a trusted family member, friend, or colleague can reduce the sense of isolation that often accompanies problem gambling. You do not need to manage this alone.
Professional counsellors and psychologists experienced in behavioural addiction are available in major Bangladeshi cities including Dhaka, Chittagong, Sylhet, and Rajshahi. Speaking with a qualified professional is the most effective route to long-term recovery.
Once a cooling-off or self-exclusion is in place, take stock of your financial situation. Download an activity statement from your account for a clear picture of your gambling expenditure over time. If debt is a concern, speak with a financial adviser.
Note: 78888 does not provide professional mental health or financial counselling services. Our support team can help you activate Platform tools and provide guidance on next steps, but for clinical support, we encourage you to consult a qualified professional in your area.
78888 has zero tolerance for underage gambling. We take our responsibility to prevent minors from accessing the Platform with the utmost seriousness.
The 78888 Platform is intended exclusively for adults aged 18 years and above. If you are a parent or guardian and you share a device with a minor, we strongly recommend taking the following precautions to prevent underage access to online gambling platforms:
Reporting Underage Access: If you suspect that a person under 18 has gained access to the 78888 Platform, please report this immediately to [email protected]. Include as much detail as possible. We will investigate and take immediate action, including account suspension and full deposit refund where applicable.
If gambling is affecting your life or the life of someone you care about, please do not hesitate to contact the 78888 responsible gaming support team. All enquiries are handled with complete confidentiality and without judgement.
Response time for responsible gaming requests: within 2 hours. Emergency account suspensions are processed as priority actions.
When gaming stays in balance, it is genuinely entertaining. Explore the full range of games and sports betting at 78888 — and remember, your account tools are always one click away.